|
|||||
|
A few days after I posted about patient satisfaction surveys, a nurse in Oregon wrote an editorial on this very subject. I enjoyed seeing her views in print – mainly because I have found them to be true in my own experience. The author of the article pointed out that the causes behind the patient’s perceptions . . . → Read More: Satisfaction Survey Results and Litigation I’ve had several colleagues recently discuss patient satisfaction scores at their hospitals. The usual scenario goes something like this: We had a meeting at work and were yelled at because our Press-Ganey scores were low. You wouldn’t believe what they are making us do now….. Do these surveys accurately reflect the medical treatment received? Or . . . → Read More: Quality healthcare or customer service? |
|||||
|
Copyright © 2012 Polaris Legal Nurse Blog - All Rights Reserved
Content Protected Using Blog Protector By: PcDrome.
|
|||||
Connect Online